Discreet Packaging & Billing
Your privacy is of the utmost importance to us, that's why every Rubbunny order is shipped out in discreet packaging.
Each order is sent out in plain brown packaging, so there is no way of telling what is inside the package. Royal Mail does require us to have a return address on the parcel, and this is shown as RB Merchandise Ltd.
Your credit or debit card statement will show a charge to MP Media.
Update for Christmas Deliveries
Christmas hours and New Year opening hours and last dispatch days
Wednesday 19th Normal Collections
Thursday 20th Normal Collections
Friday 21st Normal Collections
Monday 24th Christmas Eve CLOSED
Tuesday 25th Christmas Day CLOSED
Wednesday 26th Boxing Day CLOSED
Thursday 27th Normal Collections OFFICE IS CLOSED
Friday 28th Normal Collections OFFICE IS CLOSED
Monday 31st New Year’s Eve CLOSED
Tuesday 1st Jan 2019 New Year’s Day CLOSED
Wednesday 2nd Jan Normal Collections
Thursday 20th Guaranteed last dispatch*
We will still be dispatching up until 21st for weekend deliveries but due to courier delays within the parcel networks due to the volume of parcels please allow for delays.
Tuesday 18 December 2nd Class
Thursday 20 December 1st Class and Royal Mail Tracked 48*
Friday 21 December Special Delivery Guaranteed and Royal Mail Tracked 24*
Update sent from Royal Mail - Canada Post
We have received a notification from Canada Post who has requested that Royal Mail and all other International Postal Operators (and consolidators) suspend the dispatch of international traffic destined for Canada, until further notice.
This request is a result of extensive delays and disruption to Canada Post’s network operations, caused by ongoing strike action by the Canadian Union of Postal Workers (CUPW) since October. This disruption is across the Canadian postal network and affects domestic and international mail.
This means we are no longer able to accept items bound for Canada and have been advised by Canada Post that this is likely to remain the situation for the foreseeable future, meaning the next few weeks, including the peak holiday season and into January 2019.
Apologies for any inconvenience this may cause.